Click on the Clean button follow the prompts.Check off the element(s) you wish to keep.If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows. If you click the Clean button all items listed in the report will be removed.Click the LogFile button and the report will open in Notepad.Click the Scan button and wait for the process to complete.Double click on AdwCleaner.exe to run the tool.Close all open programs and internet browsers.Please download AdwCleaner by Xplode onto your Desktop. If asked to restart the computer, please do so immediately. If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.Ĭlick OK to either and let MBAM proceed with the disinfection process. The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.The scan may take some time to finish,so please be patient.
Let me know what problems you are having with this computer.ĭownload Malwarebytes' Anti-Malware from Hereĭouble-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number). Run the suggested programs and post the logs for my review. Use the Farbar tool from now on to report problems. I suggest your remove it via Control Panel > Programs and Features applet. HijackThis is no longer supported and is not ready for current operating systems. If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.